Members may be required to verify their account to gain access to certain features on the site using the Text Verification process.
Requirements:
- Member must have a Canadian based phone number
- Member must use a mobile phone
- Member cannot use VOIP, Landline or any other type of number other than that designated for a mobile phone number.
- Number must be issued by a mobile phone provider (Bell, Rogei, Tel, Freedom, RON, skytel etc) and a phone number issued by Google Voice, Skype, or over-the counter purchases (Disposable) etc will not be permitted.
- Phone number and phone account must be your own and not the phone number of another individual.
Exceeded Number of Attempts:
When the allowed number of attempts to enter the code are exceeded a Member must wait 24+ hours to attempt again. Note: The 24 hr waiting period due to exceeded number of attempts cannot be changed or adjusted by any Live Chat or other Support Team Member.
Phone Verification - Correct Formatting
Please make sure the phone number you are entering includes a 1 before the area code, and that you do not include any parenthesis or dashes.
For example, if your number were 1-234-567-8901, you would enter it as: 12345678901.
Phone Verification - Not Acceptable Phone Number
Unfortunately, if our system is not accepting a phone number, it does mean that phone number cannot be used to verify this account.
Phone Verification - Code Not Accepted
Please remember that any code you receive will only be valid for 10 minutes or until a new code is requested. Please make sure you entered your code within 10 minutes of requesting it (not receiving it) and that you did not request an additional code in the meantime.
Phone Verification - Unable to Resolve Code
Unfortunately, if you are receiving a message that we were not able to verify this account, this would mean that multiple incorrect codes were entered. Unfortunately, we are not able to assist further with verification for accounts which entered multiple incorrect verification codes.
Hello:
My phone # can't be verified because the # is taken by someone else according to your files. Well, I use to have an account with you years ago, which was cancelled. Kindly look into it. The old account needs to be closed out so that I may go forward.
Thanks !
When I put in my phone # it says that my phone # is already in use. Please remove an old account that I had with you. Many years ago, that is. This could be. the problem.
I have a Canadian based cell phone number and a mobile phone. I cannot apparently have codes sent to this number even though it's a legitimate number. So basically I've done all this work for you for free. What a waste of my time! This is by far the absolute worst survey site on the internet.
Shitty site, nothing but a scam to sell private info. I'm going to be reporting this site to the better business bureau of Canada
I haven't had virus or malware on my cell phone since I joined this site. If anything is stolen or broken you best believe I will lawyer up and sue. DONT USE THIS SITE PEOPLE ITS A WORTHLESS SCAM
Apparently my phone number is being used by another member?? Makes no sense at all.
I need to chg my phone number how frustrating
I don't think anyone works here anymore.
How do I change my verification phone number. I can't get my redemption because you have the wrong number. Where do I change it??
Why doesn't this site let you submit a complaint ticket and nobody gets back to me but still send me emails telling me to cash out.
i have contacted via email about changing my cell number i still havnt heard back ?
How do I change my phone number
Change my phone number
i am still waitng for sonmeone to get back to me i have sent an email with everything that was needed to change my cell number but i havnt heard back ?
Can I use my email instead of a phone verification?
need to change phone number on my account
I need to update my phone number too!! Please help!!
I have been trying to change my phone number for 7 months. When I try to verify my id through the company you use, there is something wrong with their program as I get stuck in a loop with taking a picture of my government issued ID and customer support for either company is absolutely no help whatsoever. Daily Rewards customer support, if you can even call it that, keeps telling me I have to verify my ID even when I sent them a screen recording of the error. The 3rd party company tells me to contact daily rewards. All because I’m trying to change my phone number so I can get paid out. I set up 2F verification thinking that would give me another option than my phone number to verify, but nope, nothing works.
I want my phone number to be removed because I can't verify my phone number!
I want to change my phone number
It’s telling me it can’t sent it to my phone number. I’ve never had a problem with this phone number before, my number has not changed. I need to speak to an actual person please to fix this issue