How to update personal information and email

Susan -

To update your email address, password, or personal information, click "My Account" tab from the navigation menu, and then select "My Profile".

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Then, enter any missing or inaccurate information into the form, and click the "Update Profile" button at the bottom of the form to update your information.

You can then update your Personal Information, Email Address, and/or Password. Enter the correct information and then press the "Update Profile" button for each section you change.

Update Email & Password Link

For your security, we require that all members type in their current password to confirm their identity.

Once you’ve entered your new email address, your account is deactivated until you have confirmed that the new email address you provided is valid. To activate your account, click the link in the Confirmation Email that is automatically sent to you.

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To update your password, click on "My Account" tab from the navigation menu, select "My Profile" and then press the "Edit" button next to "Password". You will be brought to a new screen that allows you to type in your password.

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For your security, we require that all members type in their current password to confirm their identity.

After you type in your new password, click the button that says “Update Profile” and you’ll see a message thanking you for keeping your information up-to-date.

Note: Make sure you always save your changes!

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Comments

  • Avatar
    Member

    When doing surveys doesn’t allow me to summit postal code?

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    Member

    I love in Edmonton Alberta Canada and when I put my postal code it will not accept it what am I supposed to do can you please fix this my postal code is T5P2W5

  • Avatar
    Member

    When I doing surveys doesn’t allow me to summit postal code?

  • Avatar
    Member

    I also can’t submit my postal code
    N5P 0E6
    Marianne Watson
    m7420194@gmail.com

  • Avatar
    Member

    I want to put my postal code in but it won't take it I am in Canada and it's a new build my code is k9lob4

    Edited by Member
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    Trina Belliveau

    It wants me to verify my phone number and I didn't realize I put a number it kept saying that number wouldn't work. When I put one in that will work now it said I've tried to many times.

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    Joan Antoine

    When I try to update the profile and I enter the postal code(I am in Canada) I am told it does not recognize the zip code. It is not updating

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    Member

    WONT ACCEPT MY POSTAL CODE

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    Member

    I'm having issues submitting my postal code. This is ridiculous. Shouldn't have to jump through a bunch of hoops just to submit my postal code!

  • Avatar
    Marcel Lefebvre

    When I try to answer a questionnaire. I am asked to enter a code to verify my identity. But I don't have a cell phone.
    marcel100769@hotmail.com

    Marcel Lefebvre

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    Miles Odnokon

    this wont work as i have lost my old email please email me at Milesodnokon@yahoo.com

  • Avatar
    Teresa Rodriguez

    I am trying to correct my email, but I am having trouble to receive the confirmation email.

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    Tania Balzan

    I need to update my phone number

  • Avatar
    Jordan Daignault

    It won’t let me verify my identity with my
    Phone number

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    Crystal Robinson

    How do I update my phone number??

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    Sandra Prevost

    What is wrong with this app. Send me my money already. My phone number has changed and you won't accept it. Go suck an egg and pay me already. I want compounded interest attached so that will be 1.4 billion thanks